x baazi's Privacy Policy

x baazi (referred to herein as "we", "our", or "the platform") places the highest importance on the privacy of its users. This privacy policy applies to the xbaazi.cam website and all services associated with it.

The terms set out in this policy are intended for users in Bangladesh. By using any x baazi service, you are considered to have agreed to all the terms of this policy. It is important to read our Terms and Conditions before using the service, as the privacy policy and the terms of service complement each other.

This policy applies only to information collected through the x baazi platform. Third-party websites or services may have their own privacy policies, for which we are not responsible.

x baazi collects various types of information. This information comes from two main sources — information you provide directly, and information collected automatically while you use the platform.

2.1 Information You Provide Directly

When registering an account, making a deposit or withdrawal, or using support services, the information you provide includes:

• Full name and date of birth
• Mobile number and email address
• National ID (NID) or passport details (for identity verification)
• bKash, Nagad, Rocket, or bank account details (for processing transactions)
• Messages or complaints sent to the support centre

2.2 Automatically Collected Information

When you use x baazi, certain information is automatically recorded in our system:

• IP address and device type
• Browser information and operating system
• Login time and logs of which pages you visited and for how long
• Betting and gaming history and transaction records
• Data collected via cookies and similar technologies (see Section 6 for details)

2.3 Information Received from Third Parties

For the purpose of identity verification or fraud prevention, we may receive certain information from trusted verification agencies. This information is never used for marketing without your consent.

x baazi uses your information only for specific and legitimate purposes. The information you provide is never used unnecessarily.

3.1 Providing and Operating Services

• Creating, verifying, and managing accounts
• Processing deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer
• Running gaming and betting services properly
• Providing 24/7 live chat and email support

3.2 Safety and Security

• Preventing unauthorised access to accounts
• Detecting and preventing financial fraud and money laundering
• Investigating cases of multiple accounts or misuse

3.3 Service Improvement

• Identifying and fixing platform errors
• Improving services based on user preferences
• Effectively managing bonuses, promotions, and VIP benefits

3.4 Communication

Your contact information is used to send you important account notifications, security alerts, and service updates. If you do not wish to receive promotional messages, you can turn this off in your account settings.

x baazi adopts industry-standard technical measures to protect your information. SSL (Secure Socket Layer) encryption is used when storing and transferring data, which protects information from external threats.

4.1 Technical Security Measures

• Banking-grade SSL/TLS encryption
• Firewall and intrusion detection systems
• Regular security audits and vulnerability assessments
• Additional encryption layers for sensitive information

4.2 Data Retention Period

We retain your information for as long as your account is active and as long as it is necessary for operating the service. Financial transaction records and identity verification information are kept for specific periods in accordance with applicable regulations. If you request account closure, information beyond legal obligations will be deleted within a reasonable time.

4.3 Staff Access

Only staff members for whom access to your personal information is essential to their work may access it. All staff are bound by strict confidentiality agreements and receive regular security training.

x baazi does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in certain specific situations for the operation of the service.

5.1 Service Providers

To operate the platform, we use some trusted service providers, such as payment processors and technology infrastructure suppliers. These partners receive information only for their designated tasks and are required to follow our privacy standards.

5.2 Legal Obligations

If required to comply with a court order, government directive, or applicable law, we may share information with the relevant authorities. In such cases, we provide information only within the limits required by law.

5.3 What We Do Not Do

• Information is not sold to advertisers
• Information is not used in third-party marketing without your consent
• Information is not voluntarily shared with government agencies beyond legal obligations

The x baazi website uses cookies and similar technologies to improve your browsing experience and to keep the platform working properly.

6.1 Types of Cookies

• Essential cookies: The site cannot function without these cookies, which remember your login state, manage security tokens, and maintain your session
• Functional cookies: Used to remember your language preference, display settings, and to avoid asking for the same information repeatedly
• Analytics cookies: Information such as which pages are used most and load times is used to improve the service; this data is aggregated and not individually identifiable

6.2 Cookie Controls

You can control whether to accept or reject cookies from your browser settings. However, disabling essential cookies may prevent some core x baazi features from working properly.

As an x baazi user, you have a number of rights over your information. We are committed to upholding these rights.

• Right to access: You may request to know what information we hold about you
• Right to correction: You may request that any errors in your information be corrected
• Right to deletion: You may request deletion of information that is not subject to legal obligations
• Right to object to processing: You may opt out of marketing communications
• Right to data portability: You may receive your information in a portable format

To exercise these rights, contact our support team. Our Responsible Gaming guidelines contain further information on managing your account, including self-exclusion and setting limits.

x baazi strictly prohibits use by anyone under the age of 21. Our services are for adults aged 21 and above only. Age is verified at registration and we do not knowingly collect information from minors.

If a minor has created an account by mistake and this comes to our attention, that account is immediately suspended and the associated information is deleted. Parents can notify us if they believe their child may have used the platform.

x baazi may revise this privacy policy from time to time. The policy may be updated due to changes in services or legal requirements. For significant changes, we will notify you via your registered email or through a notice on the platform.

After each revision, the "Last updated" date on this page will change. If you continue using x baazi after a change, you will be considered to have accepted the updated policy. We therefore recommend revisiting this page occasionally. For more details, answers to frequently asked questions are available in our FAQ section.

If you have any questions, requests, or complaints about this privacy policy, please contact our support team. We provide support in Bengali and English 24 hours a day, 7 days a week.

Contact Methods

• Live Chat: Via the chat button on any page of the website
• Email: [email protected]

For privacy-related requests (access, correction, or deletion), please state the nature of your request clearly in your email and provide the information needed to verify your account. We generally respond within business days.